Contact Shutterfly Customer Service
Shutterfly Phone Numbers and Emails
Toll-Free Number:
-
(888) 225-7159
Customer Service:
-
(877) 284-9610
Shutterfly Emails:
Contact Information
Shutterfly Website:
Shutterfly Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Support Hours:
Weekdays: 7:00 am - 5:00 (pm PST)
Weekends: 8:00 am - 4:00 (pm PST)
Chat:
24 Hour Support
Fax:
How Good is Shutterfly's Customer Service?
Summary of Shutterfly Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shutterfly?
Shipping and Delivery Question:
- “Photos shipped to wrong address”
- “Wrong shipping address on my order”
- “It shows my order was delivered but I have not received it.”
Request for Information Question:
- “Order inquiry”
- “Confirm matte finish on order...not glossy”
- “Question on download”
Product/ Service Question:
- “Damaged product”
- “Description of product”
- “Order address”
Payments and Charges Question:
- “Promo code”
- “Double charged”
- “Discounts”
Cards Question:
- “Graduation cards”
- “Add "2pm with dinner at 4pm" time on to graduation invite cards”
- “Won't take my credit cards”
Activation/ Cancellation Question:
- “Cancel order”
- “I like to cancel my order”
- “Order cancellation and refund”
Account Question:
- “Can't log into my account”
- “Help getting into my account”
- “Sign in”
Return/ Replace Question:
- “Exchange needed”
- “Return”
- “Need to change my email on my account”
Website/ Application Question:
- “Website will not allow me to place an order”
- “Can't apply code on order online”
- “Site not working”
Refund Question:
- “The picture I got yesterday was to be a full picture has a white strip on it . Get a refund on that picture”
- “Need a refund on pillow that arrived but there is a mistake on it and get new one ordered”
- “Refund”
Staff Question:
- “Customer service”
- “*** service”
- “Need customer service help on an order”
Employment Question:
- “W2”
- “W-2”
- “Because i need my star and ending date from employer”
Other Question:
- “Videos”
- “Print a negative”
- “Glitch in my resent order”
About
, , , ,
Shutterfly is an online personal publishing service. Shutterfly makes it possible for millions of people to express themselves in various ways by turning their photos in amazing keepsakes. Shutterfly allows users stay connected with their families and friends and share any pictures they want. Moreover, Shutterfly allows consumers creating their own photo albums, free personalized websites and greeting cards. Shutterfly is exactly what you need if you are a creative person Millions of users already enjoy amazing opportunities offered by Shutterfly. Shutterfly guarantees all your photos will be safe, so you don't have to worry if they suddenly get deleted from your PC.
Shutterfly is ranked 35 out of 411 in Printing category
USA
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