2800 Bridge Pkwy #101, Redwood City, CA 94065, USA
Not resolved
1 comment

I used to be able to take advantage of current promotions and the shipping was reasonable. Now it seems like they make the product "free" but shift the expense to the shipping cost.

There is no way the cost to ship a puzzle, plaque and notepad is $27. It's delivered via USPS and I know they offer flat rate shipping not to mention price breaks for bulk mailing. You're losing a long time customer Shutterfly. Shame on you.

I've noticed there's an increased shipping charge for all items, even two 8x10s.

It's not worth purchasing any item through Shutterfly at this point. I'll wait until one of the competitors has a sale or free shipping offer and patronize them instead.

Reason of review: Pricing issue.

Preferred solution: Let the company propose a solution.

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Completely agree!!! So disappointed. Unfortunately I have just deleted my LONGTIME Shutterfly app.

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