Shutterfly
Reviews and Complaints
Price increases after adding promo code
Preferred solution: Pretty shady to increase your price immediately after a discount is added
User's recommendation: Check the price on your cart after adding promos
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaining for quality
Preferred solution: Full refund
ALL of my photos were messed up!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel Order
- Lack of customer service
- Poor service
Preferred solution: Full refund
User's recommendation: Make sure you don’t save your debit card information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGuaranteed delivery tomorrow and not yet shipped
Preferred solution: Deliver product or service ordered
User's recommendation: Track it so you don’t get the runaround
Poor service
I will never use this again
Preferred solution: Full refund
User's recommendation: Don't use
Order has been sitting for 5 days
User's recommendation: They give you an arrival date and it’s no where close!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo Reply
Preferred solution: Price reduction
User's recommendation: Make sure your color choice is what u really want. May be to late to change it.
Missing part of order
- Good pictures
- Unresponsive customer service
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Lancaster, South CarolinaOnline order not yet received but shipped
Loved Shutterfly until I had to contact customer service. Worst experience ever.
- Ease of site use
- Not user friendly customer service
Preferred solution: Deliver product or service ordered
Mistake on order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible photos!!
- Decent price
- Easy to use website
- Photo quality
- Contact options
Preferred solution: Let the company propose a solution
User's recommendation: AVOID SHUTTERFLY!
Grad Announcements
User's recommendation: It’s all good!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder mistake
Preferred solution: Deliver product or service ordered
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