Poway, California
Not resolved

How dismayed I was just last night to find out that the 12x12 family yearbook I had just finished for 2015 was not really going to be a full 50% off...just 50% of THE FIRST 20 PAGES! Now I've been a loyal customer for almost ten years, and have been doing the yearbook annually since 2010.

When I have ordered during a discount before it has ALWAYS been for the entire project- not just the first 20 pages! Really cheap on Shutterfly's part, miserly and a rotten way to trick their customers.

This partial discount is not advertised as such- you must dig in the "Details" page for the truth. After giving them thousands of our hard earned $ I'm headed over to MixBook!

Reason of review: Not as described/ advertised.

  • Discount Rip Off
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