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I have done about 20 different books on Shutterfly over the the years using Custom process. I do Family history, genealogy etc using lots of text and many photos, completing 101 page books.

I have tried all winter to add to the family story with a new book 2012-****.

I have not been able to figure out the new text set up. I select a full page of text, then try to enter text, and halfway down the page is says : cannot enter more text, so only 1/2 page will fill and the rest is blank. I have tried columns and all their 'text' pages and have the same issue will all.

Before, I felt I had mastered creating exactly, books the way I wanted them to look, and could manipulate custom edits, expanding text boxes etc, to make text fit and look right.

This is very disappointing and have not gotten through to anyone at Shutterfly to help with this problem. They only put up their standard instruction, which is not working. I may have to give up and go to a different company.

Reason of review: help entering text in photo book.

Preferred solution: Let the company propose a solution.

Shutterfly Cons: No help with problem entering text now.

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