I have been a happy customer of Shutterfly for 10 years. I have purchased many items through the company and been very happy.
However, in a recent ad campaign, they listed "EVERYTHING 50% off." In reality, some things were between 10-50 percent off. This was deceptive and false advertising. Please CAREFULLY read their advertising as they seek to trick customers who might not check to see if the accurate percent was taking off each item.
I contacted the business to request them to fix the price as 2 items were 50% off and 2 weren't; however, they refused my request.
I believe Shutterfly should reimburse me and other customers that didn't receive the discount promised in the advertising. In the future, Shutterfly should accurately represent their sales and if they make mistakes they should make it right with the customers.
Product or Service Mentioned: Shutterfly Deal.
Reason of review: Pricing issue.
Monetary Loss: $7.
Preferred solution: Price reduction.