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I've been making 6-12 photobooks a year since 2013. I've always bragged on my books and my family literally treasures every one of them.

Being able to capture our memories in a story format is a special treat. Unfortunately, the last two I've created have been such a challenge. The website is slow and can't keep up with me and keeps bogging down. I also have images that pops up on my screen that won't go away making it difficult to place pictures.

It's taking me hours to create a 20 page book because of the website's struggles.

Not sure what's going on with Shutterfy's website but it has tempted me to find another company. A company that has better technology that I can get a book created without so much frustration.

Product or Service Mentioned: Shutterfly Website.

Reason of review: Order processing issue.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

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Anonymous
#1487358

I share the frustrations. I am no digital guru but simply getting canvas prints onscreen, among pop-ups, slow speeds and counter-intuitive functionality

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