Houston, Texas
Not resolved
1.0
Details
0 comments

Ordered a "photo card" to send to family on the holidays. Turned out it was just a photo printed on photo paper.

The back had nothing - just the back of the photo paper. I called to talk to customer service and spent over 10 minutes. Offered a 5% coupon- that is less than most coupons I can find online. I was an avid user, ordering products monthly.

But your lack of customer service just made you lose a customer. Do yourself a favor and avoid this company.

Spend a little extra and give your business to someone who values it. Thank you for your horrendous customer service.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Shutterfly Cons: Horrible customer service.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Shutterfly Reviews

  1. 95 reviews
  2. 54 reviews
  3. 43 reviews
  4. 13 reviews
  5. 5 reviews
Shutterfly reviews