Whoever designed the new Shutterfly site should be fired! It is not user friendly. In fact, it is extremely frustrating. I have been a Kodak and Shutterfly customer for 16 years and have gone thru many changes with the sites. Usually I can navigate them just fine after a while, but the new 'shutterfly site it awful! In fact, two of my daughters have decided they don't have time or the desire to use it and they have gone to other sites for their photos. I am still trying to navigate the new Shutterfly site and have called the company and have filled out a survey with no response from Shutterfly.
Here are my major issues:
I cannot arrange or rearrange my photos within my albums.
I cannot lighten or darken the photos.
I cannot delete a photo when I am editing it in an album. That is crazy!
When I send photos to the share site, from the timeline, they send all mixed up.
The share site doesn't even 'share' all the pictures and some photos only appear on the share site in fragments of the whole photo.
The only plus I have is that when you figure out where and how to arrange photos on the share site, it is easier to to move the photos around.
If I didn't have 16 years of photos at Shutterfly, I would be long gone. I get frustrated every time I use it And I use the site more than the average person. Many of my friends have been complaining about it too. Shutterfly, you made a huge mistake.
Product or Service Mentioned: Shutterfly Website.
Reason of review: Terrible web-site.
Preferred solution: Let the company propose a solution.
I liked: Rearranging of photos on share site easier.