I downloaded the app on my phone and placed my first order, I was of course charged and never received my 1st book. After a month in trying to resolve this issue I tried to cancel my account both to no avail.
I receive automated instant responses but no action.
At this point I would like to cancel my account. In trying to do so I realized there is no easy way to cancel, or even an account number to reference other than my name.
I would be thrilled to cancel my order and just don't know how much more effort I can put into repeatedly trying to contact groovebook. I was so excited and all to be quickly disappointed.
Reason of review: Poor customer service.
Preferred solution: Cancel Account.