Hartford, Connecticut
Not resolved
3.5
Details
0 comments

I downloaded the app on my phone and placed my first order, I was of course charged and never received my 1st book. After a month in trying to resolve this issue I tried to cancel my account both to no avail.

I receive automated instant responses but no action.

At this point I would like to cancel my account. In trying to do so I realized there is no easy way to cancel, or even an account number to reference other than my name.

I would be thrilled to cancel my order and just don't know how much more effort I can put into repeatedly trying to contact groovebook. I was so excited and all to be quickly disappointed.

Reason of review: Poor customer service.

Preferred solution: Cancel Account.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Shutterfly Reviews

  1. 95 reviews
  2. 54 reviews
  3. 43 reviews
  4. 13 reviews
  5. 5 reviews
Shutterfly reviews