Not resolved

I am working on a one hundred page photo book form our Alaskan Vacation. I have made many phonebooks and compulsively safe my work every time I change something.

I opened my book yesterday, for the first time in a few weeks......had been too busy to work on it. I only looked at a couple of pages yesterday, but today, when I started looking through my entire book, I noticed that at least 40 pages had reverted back to "Shutterfly Suggestion" and I was missing air least 4 to 6 pages! I contacted Customer Service, got a lot of apologies and a lot of trying to teach me how to save my project. Even when I don't save, it does it automatically every 15 minutes.

How did I lose hour upon hours of worK?? I asked to speak to someone else. I got more apologies and education on saving my work.

I tried expelling that a serious issue was going on here...... more apologies!!!

Product or Service Mentioned: Shutterfly Website.

Reason of review: Saving issues.

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