Not resolved

I couldn't agree more. The new platform is beyond not user friendly.

Here are some more things that I find frustrating. I wish the site would take these things into consideration and update it because at this point, I am looking for another site to take my business to.

-you cannot arrange albums -you cannot see a list of your albums on the left side like you used to -you cannot email an album or selected pictures from an album to a friend and have them save them to a new album or save to an existing album -Its not user friendly to change an album cover the new shutterfly site has been giving me issues since it updated and there is no way to go back to the old platform. I have spent more time on the phone with customer service and no one can help with any of my questions and it seems like my recommendations for updates are not going anywhere.

Reason of review: new platform is not user friendly.

Preferred solution: update the site to be user friendly like the original site.

Shutterfly Cons: Website, New shutterfly website.

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