Not resolved
2 comments

The new Shutterfly website (started July 2016) is absolutely horrible. It takes forever to upload photos, and then they go into a goofy "timeline" instead of into an album.

And worse yet, my address book is gone. To share photos, I have to type in each person's email address. The old website was quick and easy to use. Why on earth did they change it?

Whoever constructed this new Shutterfly website must have never consulted users and they must have never conducted a trial test with actual customers. It is so difficult to upload and access photos, I would never attempt to purchase a Shutterfly product.

This person wrote the review because of "terrible website" of shutterfly website from Shutterfly. Reviewer claimed that he or she wants Shutterfly to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Shutterfly for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Hammond, Indiana, United States #1261926

I totally agree with every single issue mentioned. I find it very hard to find a particular album because I have arranged all my albums in alpha order and Shutterfly has disabled that feature.

I wish I could find a good competitor. I have been going to Walgreens when I get bfrustrated with Shutterfly which is quite often since July 2016.

Anonymous
Hamden, Connecticut, United States #1256672

Have used shutterfly for 10 years for family holiday photo. Just wasted 24 hours.

Thought I had created the card and updated addresses but could not make the purchase. Same recipients as last year in US and abroad. Five calls later all the helpers could suggest was taking out the addresses for UK, Switzerland, etc. I gave up because the website charged me for 10 international cards and I couldn't believe Shutterfly could not provide the service they have for years.

Maybe holiday cards aren't part of their business any more. Certainly no one had control enough of their website to make the sale.

You May Also Like