New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.8

I have had issues with uploading videos on numerous occasions spanning the last several years. I've wasted life credits uploading, confirming videos were there to discover that they weren't!

or they were there and then disappeared!

Shutterfly apologized and said that there was nothing they could do. I find that utterly disrespectful and unacceptable. Today, having issues....again....and I got on the chat.

They are always friendly and I feel like they are doing what they can. but the resolution is never good.

The issue is NOT ME. I shouldn'tnt have to try a new browser or a new laptop (!!) or upload from a different location.

I am not doing anything that the average consumer wouldn't want to be able to do. it is YOU SHUTTERFLY! YOUR product is not working.

FIX it!!

I don't get to claim a refund (hmm.....) b/c of your poor service. and I don't want to waste more life credits than I already have.

User's recommendation: don't bother investing your time and money with video here.

Monetary Loss: $3500.

Preferred solution: Let the company propose a solution.

Shutterfly Pros: Product selection, Promotions.

Shutterfly Cons: Tech sucks.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Shutterfly Reviews

  1. 191 reviews
  2. 110 reviews
  3. 102 reviews
  4. 55 reviews
  5. 34 reviews
Shutterfly reviews