Issues fixed by Shutterfly
Terrible Customer Service/Technical Issues
«Company fixed the issue and I have been provided with product or service ordered. Bianca at Shutterfly rang me today and promised to get to the bottom of the issue that I was having. Later in the day she rang me again to say that the technicians had fixed the problem. She worked hard to resolve my problem and I am grateful to her for doing so..»
- Rearranging of photos on share site easier
Your help was greatly appreciated!!!
User's recommendation: I would Shutterfly again.
Diappointed in new photobook design
User's recommendation: Don't use shutterfly for photobooks unless platform is changed.
- Ease of site use
Wrong item needed a 8 plus! Please send return label too!
- That the offers were not as expected or led to believe
Problems with adding project to the cart.
I placed a large order last night on calendars And they refused to except my gift card
- I love shutterfly
User's recommendation: I’ll use them again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourVerified Reviewer New Reviewer
5 FREE ITEMS OF 25
- Normally have a very nice finished product
- Customer support
- New software makes it really hard to make your book
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Poor customer service
User's recommendation: Go to another photo service.
- Good pictures
- Product selection
- Tech sucks
New format photobook editor
Terrible new Book system
User's recommendation: Let shutterfly know you hate the new system!
Sent wrong size garment for dog
Order not received
User's recommendation: Give me a solution in the email rather than simply stating it was lost.
I just want to make a birthday card.
User's recommendation: They used to be good. This is just so s.
- I have spent 90 minutes to get here and nothing to show for it
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