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Shutterfly - Order

Nothing. I misread the order. Rachel your agent was very helpful. Thank you, Jeff
5.0
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#1362483
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I had a chat with Angelique from Shutterfly Customer Service a few weeks ago. This representative was very knowleadgeable and effective. She explained everything to me and led me through the right steps to help me solve my problem. She was very helpful and solved my...
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#1360149
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Shutterfly - No Help

I tried to place an order, however, I kept getting an error message that my credit card info was incorrect. Problem is that the site won’t take my PO Box address. Tried to explain, but I got frustrated with their reply. I decided to cancel and look elsewhere.
#1357634
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Shutterfly - Twice missed special events

Zipcode off by one digit caused month delay. They corrected the address of record. Just order again, same issue. Now another birthday without a present. UPS is no better. You would think they could figure it out instead of bouncing it all over NJ. Wtf
2.2
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1354958
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Android Shutterfly albums don't open

When I want to add a picture to a specific album, the album app doesn't open. The indicator wheel just keeps spinning around. Call to Shutterfly and all he said was uninstall and reinstall. I've tried everything! I love Shutterfly and have hundreds of pictures uploaded.
#1351560
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I’ve called several times with same issue with no avail. As I try to edit the photo I’ve been working on longer then it should take me because of this damn issue! Pictures disappear while working on one page to only reappear to how Shutterfly sees fit, in other words...
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#1346435
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I am having issues w/a website that has been up for some time. Suddenly you can't get into it unless you hold your mouth right and say 3 Hail Mary's. Over the problem! One day you can get into it w/o issue, the next it just churns no matter how you attempt to get in....
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#1343300
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Once again the website is quirky. I had same issue last order as well as my recent a few minutes ago. I spend good time on noting how many copies I want for each print and the sizes, then hit order or 'send' and nothing shows up in the CART. All my hard work...
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2.6
I liked
  • It puts image name on back of prints
I didn't like
  • Ordering prints has become a nightmare - quirky website
#1339430
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Shutterfly - Order hasn’t arrived

I’m waiting for an order for Father’s Day that was meant to arrive on the 17/08/08 it hasn’t arrived as yet, I want to make sure it gets here next week in time for father’s day
#1335709
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Contact Shutterfly

Mailing Address:
Shutterfly, Inc.
2800 Bridge Parkway
Redwood City, California 94065
United States
Phone:
(888) 225-7159
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Shutterfly - Took payment. Didn't receive my prints.

Ordered 10 prints Aug 1 2018. Shipped out order Aug. 2 2018.They took my payment out of the bank and I never received my order. Never again.
#1334640
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