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I have been a Shutterfly user for a few years and their recent changes in their shipping costs are ridiculous they are charging per product ordered and the packaging to shipping them in and whether or not it can be shipped in one order. I called customer service and...
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Company wrote 0 public responses to the review from 5 hours ago.
#1419688
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I'm actually not a disgruntled customer. I'm just an honest guy trying to give some feedback to Shutterfly. I wasn't calling with a complaint or demanding a refund or anything. I just wanted some guidance on using platform, seeing if it could accommodate a custom...
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Company wrote 0 private or public responses to the review from Dec 04.
3.2
#1414796
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Shutterfly - The fat asian man from Arizona who did the orietation

He had the nerve to explain his asian grandfather in the south fought with the Confederate to keep blacks as slaves. He smelled of sweat and roast beef. Really big and he drink like 3 brisk ice t's . Who was he trying to disrespect. Downtown reno office.
Company wrote 0 private or public responses to the review from Nov 21.
#1405075
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Worst experience ever. I ordered a book and paid for expedited service for delivery on 15th November. Todate (18th), the status is still reading "in production", despite 4 prior calls the previous week and emails. Customer service promises coupons and promos and next...
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Company wrote 0 public responses to the review from Nov 18.
#1403229
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Shutterfly - Customer Service is Terrible

*** customer service. Won’t respond to my request for a full refund. Trying to redirect me to discounts on new orders when can’t resolve issue on old ordere
Company wrote 0 private or public responses to the review from Nov 13.
1.8
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Additional Fees
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Diversity of Products or Services
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Price Affordability
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#1399381
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Shutterfly - Can’t check out

I’ve been trying to check out and it won’t let me. It’s very frustrating.
Company wrote 0 private or public responses to the review from Nov 12.
#1399132
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Shutterfly - Problem with photos loading blocking me from checking out

When i try to check out, it says preparing photos, then it says retry or later and i can't check out
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 07.
#1395433
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Why do the pictures disappear and why cant I get them in the order I want. Very very hard to do. I do not like the way you arrange them. Can I number them in the way I want and will you then arrange them . Guess I just cant do it. Pictures disappear, the ones I don't...
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Company wrote 0 public responses to the review from Nov 01.
#1392208
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I ordered 3 gifts yesterday morning but when I hit place order my cart erased and something popped up that said there has been a mistake. So, a couple of hours later I completed the exact same order and when I hit place order everything went great. However, I got two...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 21.
#1386215
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Contact Shutterfly

Mailing Address:
Shutterfly, Inc.
2800 Bridge Parkway
Redwood City, California 94065
United States
Phone:
(888) 225-7159
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Shutterfly Products and Services

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Shutterfly - Talk to someone

Yes I tried to contact no response and then they hang up
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 11.
#1379304
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