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Product or Service Quality

Maybe it is my calendar only, but, maybe not.

My calendar is missing March 29, June 29, Sept 29th and Dec 29th!!!

It seems that if the 29th came out on a Saturday, it did not print!!!

Also, they removed the prior month and following month from each page. These were there in prior years, also

The paper quality has be reduced..thinner and the print quality has dinminished.

Lastly, they had a software upgrade for 2018, that took away the ability to transfer event pictures from prior years.

Trying to reach them, but there is a long wait in the que.

I have also have been critic of their shipping charges. It seems that they use that as a profit center.

I once was offered a free coffee mug, but has to oay $15 for shipping. did not buy it.

Product or Service Mentioned: Shutterfly Calendar Printing Service.

Reason of review: Bad quality.

Monetary Loss: $200.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Mar 31.
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