Southfield, Michigan
Not resolved

I used to be a loyal and regular Shutterfly customer. It was my go to for Christmas gifts and other memorable photo gifts.

However, the company has went extremely downhill. They advertise discounts, sales, and other good deals which turn out to be rip offs and completely useless. Then, if they offer you a free item (magnet, keychain, etc) they up the shipping price so you end up paying more than the actual item!!!!!! I went to order a magnet [7.99] and the shipping was [6.99].

In no way is that magnet worth 13/14 dollars. It's a shame how degraded the company has become.

Don't try to offer your customers good deals and then turn around and double the shipping price. I've lost credibility for your company.

Reason of review: Bad quality.

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