I ordered a custom ceramic mug with photos on it. The product they shipped me was severely damaged. The scratches on the rim of the mug were unsightly.
This person wrote the review because of damaged or defective of shutterfly mug from Shutterfly. Reviewer claimed that he or she wants Shutterfly to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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