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I ordered a custom ceramic mug with photos on it. The product they shipped me was severely damaged. The scratches on the rim of the mug were unsightly.

This person wrote the review because of damaged or defective of shutterfly mug from Shutterfly. Reviewer claimed that he or she wants Shutterfly to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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I ordered a ceramic mug also. I received it yesterday; upon inspection it was noted that they printed the photos right over lint, so when the lint is wiped off, so is part of the photo.

I emailed them ... "we'll get back to you quickly" ...

is obviously *** as I'm still waiting!!

After reading these complaints from others, I am scared to receive the rest of my order.

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