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I ordered a custom ceramic mug with photos on it. The product they shipped me was severely damaged. The scratches on the rim of the mug were unsightly.

Product or Service Mentioned: Shutterfly Mug.

Reason of review: Damaged or defective.

Company wrote 0 public responses to the review from Dec 15, 2016.
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I ordered a ceramic mug also. I received it yesterday; upon inspection it was noted that they printed the photos right over lint, so when the lint is wiped off, so is part of the photo.

I emailed them ... "we'll get back to you quickly" ...

is obviously *** as I'm still waiting!!

After reading these complaints from others, I am scared to receive the rest of my order.

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