Not resolved
4.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

Update by user Feb 07, 2017

Very difficult to reach chat and the email contact page will not work. I do not like the new site, the classic worked so much better.

Original review posted by user Feb 06, 2017

SHUTTERFLY I HATE YOUR NEW SITE. I can't find my old albums or folders, I can't do work on a slower computer or slow connection, I can't find anything.

The new site is a disaster as far as I am concerned. I just searched for old photos for 45 minutes, I can't find them. The new site is irresponsible, I can't even send an email from it to complain, the email will not send. Shutterfly has lost my old albums and folders, I had so many, well organized, that organization is nowhere to be found; I lost work from when it was Photoworks.

I trusted my cherished photos to this site, they are gone. Shutterfly has a lot to answer for.

Review about: Shutterfly Website.

Reason of review: loss of old albums and folders.

Monetary Loss: $10000.

Preferred solution: Give me back my old folders and albums.

I liked: How to build a photo book, Photobooks.

I didn't like: Site organization, Finding photos, Storage of old photos, Ease of site use.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like