Albuquerque, New Mexico
Not resolved

I have been a Shutterfly user for many years and now they seemed to have destroyed all its good features. After a few weeks of vacation, I logged in to upload photos to eventually make a printed book.

But WOW I can't seem to be able to make an album. The default used to be uploading to a named album and now the photos go into some cloud by assumed date. How do you "add" them to an album efficiently if there is no indication as to which ones have already been added to your chosen album? What if you have some old photos to add to a new album; how do you find them if you are not sure of the date taken?

Ad the website if very buggy.

It crashed my browser several times and just plain locked-up several times. I am now searching for a replacement service.

Product or Service Mentioned: Shutterfly Website.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

Shutterfly Pros: Old shutterfly website.

Shutterfly Cons: New shutterfly website.

  • Photo Books
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