Wrexham, Wales
Not resolved
1.0
Details
1 comment

With the new shutterfly you CANNOT:

1. Re-organize the order of pics in an album.

2. Include captions on the pics in an album to be shared.

3. Set up a shared album so that the individual pics can be viewed "full-screen".

4. Utilize a "photo group" method of sharing albums-- meaning that you have to type in every single email address.

SO-- overall, my assessment is: Shutterfly is not TERRIBLE. To make matters worse, when you contact customer service, the answer is, "This cannot be fixed, take what we offer or go elsewhere. Color me GONE!!!!

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

Shutterfly Pros: Old shutterfly website, Customer service, Rearranging of photos on share site easier, Convenience of photo organization.

Shutterfly Cons: New shutterfly website.

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Anonymous
#1252552

The New Shutterfly is just as bad as ever... not one improvement made. I have now moved on and am now using Smugmug.

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