What the &(*!# were they thinking when they changed Shutterfly??? It was great!
I was a regular customer for 10 years. Now? I dread the idea of even logging in, because I know I'm in for constant frustration. I want to scream!!!!!
The phrase "don't fix it if it 's not broken" applies here. Why mess with what was clearly successful? Why ask for feedback and then change nothing? Add that to the fact that they ship jobs out of the country, leaving us with English-challenged customer service reps who constantly apologize but are helpless to actually address the issues!
Aaahh! Change it back already, please!!
This person wrote the review because of poor customer service of shutterfly website from Shutterfly. Reviewer claimed that he or she lost $100 and wants Shutterfly to "change the website back to normal".
The most disappointing in user's experience was website. Author liked the most product. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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