Not resolved

I was unable to sign-in to my account, so I used the "forgot password" feature -- the website says my email address is not registered. So I go to register an account, and the website says my email address is already in use.

Customer Support does not know why i'm getting this error.

The website also has listings and prices for products such as large format prints, but there is no way to actually navigate to those products and order them. I chatted with Customer Support and they did not know why there's no option to order large format prints.

Product or Service Mentioned: Shutterfly Website.

Reason of review: Bad quality.

Shutterfly Cons: Customer support, Website usability, Ordering process.

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